Ask our brokers a question after hours

Need a home loan but not sure where to start? Have a question about the home buying process? Maybe you just want to get an idea if you qualify.

At Home Loan Experts, we understand that you have busy lives so you’re not always able to call our 1300 889 743 number during business hours.

That’s why our team of specialist mortgage brokers are available online after work hours and during weekends to answer your burning questions.

Alternatively, you can fill in our online enquiry form and we can get back to you with a free assessment.

How do I ask a question?

To get answers in real-time, you can start by getting in touch on our Live Chat messenger.

If at least one of our brokers is logged into the system, you’ll find the ‘Chat with us’ icon on the bottom right-corner of any of our webpages.

Simply click it and start your mortgage advice online chat with one of our brokers.

What if we’re not on Live Chat?

Our ‘Chat with us’ icon won’t always be active.

If your question isn’t urgent, you can always leave a question in the comments section located at the bottom of each of our website pages.

We manage our comments section 24/7 so, even if it’s after work hours, we’ll endeavour to have your question answered quickly.

You can also leave a question on our forum or complete our enquiry form if you want to get started with your home loan application.

What’s the best way to make an enquiry?

When we’re not helping customers with their home loan needs, we occasionally need to sleep, eat or watch a cat video on YouTube.

That means live chat mortgage advice won’t be available or it may take some time to answer your question in the comments section.

If you really want to get started on applying for a home loan, you’re best off making an online enquiry using our simple assessment form.

You have the option to make comments and ask questions as part of your enquiry.

One of our mortgage brokers will contact you within 24 hours to discuss your situation.

The best part is that it’s absolutely free so there is no obligation to you.

We believe in educating Australians on their home loan options so they can make informed financial decisions.

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What home loan types can we assist you with?

We know the banks’ policies and have agreements with some of them if your situation falls outside of traditional eligibility requirements. We can assist:

• People with a bad credit history
• People who don’t have a deposit
• First home buyers
• People with unusual employment that doesn’t meet standard bank criteria

Want to speak to someone in person?

You can give our office a call on 1300 889 743 during business hours and we will put you in touch with the next available broker.