Last year, William qualified for permanent residency and we were able to product switch him to a different funder (Macquarie) within HLL and get William a much sharper interest rate (4.2%).
On top of this, during that time, the market value of his property increased and we were able to refinance him at 80% LVR which meant he could avoid the cost of Lenders Mortgage Insurance (LMI).
Our mortgage broker could have suggested another lender but William chose HLL because it was going to be a simple product switch between a Pepper product and a Macquarie product.
He and his family are now saving $469 a month in mortgage repayments.